Explore how the redesign of a credit union's website improved user engagement, lead generation, and conversion rates through a modern, user-centric approach.
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Discover how streamlining a loan application process led to an increase in online submissions, a significant reduction in processing time, and an increase in user satisfaction for an auto finance company.
Find out how the redesign of a financial institution’s homepage is expected to improve user engagement, lead generation, and overall satisfaction
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Streamlining Onboarding, Engagement, and Automated Processes in a Comprehensive Web Application
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I'm Miguel Ward, a Product Designer (UX/UI) focused on bridging design and business to create high-impact digital experiences. I specialize in crafting intuitive, scalable, and data-driven solutions that drive user engagement and business growth.
My experience spans finance, insurance, e-commerce, and digital services, where I apply design strategy, UX research, and system thinking to solve complex problems.
I believe great design isn’t just about aesthetics—it’s about delivering measurable value. My approach is rooted in aligning user needs with business objectives, ensuring products are both functional and commercially successful. I thrive in fast-paced environments, collaborating with cross-functional teams to refine ideas, optimize user experiences, and drive product success.
Passionate about innovation, service design, and AI-driven solutions, I continuously explore ways to push design’s role in business strategy. My work is about more than interfaces—it’s about impact.
2024 – Present
Senior Professional, UX Designer
iGovTT - National Information and Communication Technology Company Limited
2022 – 2024
User Interface | Experience Designer
Quoviz Consulting Ltd
2020– Present
Freelance Product Design ConsultantFreelance
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University of Bedfordshire
BSc, Information Technology, First Class Honours
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NCC EducationL4, Diploma in Business Information Technology
Product Design Skills
UX Design
UI Design
Wireframing & Prototyping
UX research
Usability Testing
Problem -Solving
Business Accumen
Communication
Technical Skill
HTML/CSS, JavaScript, Data Analytics
Tool Stack
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Feel free to connect with me on LinkedIn or via email. Let's discuss how we can collaborate to create innovative and impactful digital solutions together.
